Privacy policy

This privacy policy sets out how The Carpenter’s Arms uses and protects any information that you give The Carpenter’s Arms when you use its website and when you sign up to receive news.

The Carpenter’s Arms is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Carpenter’s Arms may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What We Collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and
  • interests
  • other information relevant to customer surveys and/or offers


What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:


Internal record keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible using the following address We will promptly correct any information found to be incorrect.



We only use your details to provide our news service, monitor its impact and improve it.

You will receive a confirmation email once you have submitted your details. Our aim is to send a quarterly newsletter and then ad hoc newsletters when there is something significant to share.

Purpose for processing
By collecting your contact details we can let you know about the work of The Carpenter’s Arms.

By collecting analytical information, we can provide a personalised service of our work and improve the newsletter.

What we need and why we need it
We need your name and email address in order to send you a personalised newsletter.

We collect records of the links you click in the newsletter to help us measure the impact of our work. From time to time, we may also use these records to send you content tailored to your interest.

How long we keep your details
We will retain your details until the point at which you advise us that you no longer wish to subscribe to our news service. By following the ‘Unsubscribe’ link at the end of any of our newsletters, you will be removed from our newsletter recipient list.

What are your rights?
We rely on your consent to process your contact details and interest preferences. You may withdraw your consent by unsubscribing at any point to our newsletter. For any objections please contact us at

Do we use any data processors?
We use MailChimp to deliver our news.

Do we transfer data overseas?
Yes, MailChimp servers are located in the United States of America. This means data processed may be transferred to, stored, or processed in the United States.